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Need Help or just trying to figure out Duby? We collect the most common questions and answers and provide a variety of ways to contact us. Speak freely.
Official Contest Rules:
❤ Love is in the air! Help Duby celebrate! Show your love with your best Duby!❤
Prize packs will vary and may include any of the following items:
BudHutLA (@budhutla) – Big Beautiful Bongs
LiveGreen (@livegreenco) – One lucky winner will receive a Pax Era and 500mg Pax Pod for a penny. – One lucky winner will receive a free bong. – One lucky winner will receive a free dab rig.
KeefCola (@keefcola) – Keef Brands swag packs.
MileHighGlass (@milehighglass) – Swag Packs including assorted glass.
ChillHitLabs (@chillhitlabs) – Swag packs including the Chill Hit.
Bud2Home (@bud2home) – Prize Packs including predetermined 180 dollar assortments of Flower, Edibles and Concentrates.
SkyDispensaries (@skyaz) – Swag packs including a full eighth of Premium Sky Canned Flower and a gram of Sugar Wax.
Pop Open the Courvoisier Its going to be a long night! Don’t forget it takes two to tango and some times three or more ;). We are hoping you all join us in a menage a prizea fiesta of love ya dig. Groovy baby! See you at the party then! Its sure to be very nice! XOXOX
On certain android devices an error message is occurring “sorry, video will not play”. Developers are aware of the issue and working on a permanent fix. If you encounter this error, restart your app and issue will clear up. We apologize for this inconvenience.
In order to improve the user experience in Duby, we are currently fixing issues involving duplicate photos/videos. Your Duby images which were voted on multiple times (by one user) will see a decrease in score as a result. We apologize for the inconvenience, but don’t worry your score will increase with future votes!!! 🙂
Everything you share is called a Duby and is passed to users nearest you.
The users who receive the Duby can pass it on or put it out, but how many people it gets passed to each time depends on your Duby Influence.
The more popular your Duby’s are the more people they are passed to next time.
Duby is a Gamified Social Network
Users can ensure complete anonymity by using a username and avatar image that do not reveal any identifying information. Some users may wish to use their name/pseudonym and real photographs, this is at the discretion of the user.
The best Dubys are high quality, well lit, and show you (and friends) in your natural environment so other users can see what using Cannabis looks like to you. Originality is key to trend and, of course, show pictures containing cannabis.
Personal Influence – Represents how many users you pass Dubys to. It increases or decreases depending on your activity and popularity.
Duby Influence – How many users a duby has been shared with. It increases by users passing the duby, but will never decrease.
A Featured Duby is the best Duby of the day. It can be an image or video, and is hand selected by the Duby staff daily.
A Duby Story is a Private Message sent to all of your followers (versus sent anonymously to nearby users like a regular Duby).
Private Dubys, whether sent to all followers or just one other user, expire and are completely private… think Snapchat style.
From your profile page, you will see an option for My Sesh. Touch this item, and a box will open up with 4 people in it and a list of everyone else below that you can scroll through quickly.
You can block any other user in the app from their profile page.
-Go to the users profile page that you wish to block
-Touch the vertical ellipsis in the top right hand corner of their profile picture
-The options Block User and Report user options will pop up
-Touch the Block button
Yes! Dubys that are “shared with you” by users near you appear on your Home Screen.
However, in the Search Screen (Duby Explorer) you can pass Dubys to users near you that are from anywhere in the world and start a new trend in your area.
Remember: Duby requires “a” location (not your exact location) so you get content nearest you automatically, and anonymously.
You are free to set a location manually in settings to another location to protect your privacy.
Audio problems are usually just the mute switch on the side of an iPhone or a broken speaker.
If not, let us know and we will fix it.
If you’re experiencing crashes, please try the following:
iOS / Apple devices
Android / Google Play devices
Duby requires a location, but it does not need to be your actual location.
Duby does not use your actual location unless it is explicitly allowed by the user. Upon account creation your profile is assigned a random default location. This is a temporary default for new users and after entering your profile you will have the option of automatically using your gps location or a manual location of your choice.
You have two choices in setting your location:
1. Automatic location – Allows Duby to detect your location and update your profile to your current city and state.
2. Manual location – Allows you to set a fixed location anywhere in the world.
You can send a Private Duby by visiting another user’s profile page and selecting “CHAT“.
You may also “Reply” to another users private message to you, from your Activity page, but only if they have sent you a private message in advance.
Duby messages are sent with an image attached. Uploading or taking a picture then adding text by touching the ABC✍ in the top right hand corner of the screen.
NOTE: In order to send private messages between users requires that users be following each other. This is for your protection to prevent spam and allow for blocking of users by simply unfollowing.
From the Duby Explorer, Click on the search bar and enter #vid to see all of the most recent Duby videos.
This probably means you are using an iPad. The duby app does not officially support the iPad at the moment and therefore it will run in iPhone mode which can cause images to look pixelated.
Images uploaded from an iPad will be in low resolution until we have developed the official iPad version.